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Dorsey & Whitney
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Download Case Study
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Company Overview: 650 attorneys, 850 support staff, 19 offices
Location: Minneapolis, Minnesota
NetDocuments Usage: DMS, Extranets, LD Server
Software switched from: File Directory Structure
Other Software considered: Interwoven, Hummingbird, Stellent, Documentum among others.
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CHALLENGE
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The need for a DMS.
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To have a "one firm" view to all content across all offices.
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Keep staffing costs down.
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SOLUTION
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NetDocuments' single repository was the only solution that addressed this business need.
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"NetDocuments served to meet our business continuity needs," says Curt Meltzer, CIO. "It
served to enhance our ability to collaborate across the office and eliminate geographical boundaries to
the document production process. It enhanced our already existing practice of transferring work between
offices, again, simplifying the ability to collaborate regardless of geographic boundaries."
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"Due to the fact that we didn't have to implement 50 plus servers and maintain, administer,
and back them up we found that NetDocuments served the need to maintain a spending cap on our IT resources
as well."
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"Software-as-a-Service (SaaS) was a concept that we have continued to be very interested in — not
having to buy an ever-increasing number of servers helps us control and manage our ongoing investment
in hardware."
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RESULTS
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"Extranets have been well received by our clients and has allowed us to collaborate with them. It
allows our clients to directly view their documents and review the work our lawyers are providing them.
We have also had a number of fairly sizable corporate deals that we have closed using NetDocuments
Extranets as the document exchange platform. We recently had an extremely large corporate deal where
we used the NetDocuments Extranet service."
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"What has most impressed us about NetDocuments are its people. They are tremendous people to work
with as they are collaborative, cooperative, intelligent and responsive."
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"We have realized all kinds of savings in business continuity investments as well as in personnel
investment, hardware, and software update costs, etc. Our IT staff did not grow at all when we implemented
NetDocuments, our first and only document management system."
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